Monitoring and Intervention

Offer request

Over 20,000 clients benefit from the monitoring and intervention service provided by BGS, it prevents thefts and/or destructions of goods or valuables and protects the life of the persons within the facility.

Addressability:

The service is intended both for natural persons and for legal entities and it may be implemented in any kind of location: residential, office spaces, stores, deposits, etc.

The monitoring and intervention services may be provided both to those who have already installed an alarm system, by connecting it in the BGS dispatch center, and to those who do not have such a system. For the system installation, the clients may choose the optimum variant accessing BGS Technical

BGS currently covers the following cities in which it holds working points: Bucharest, Ploiesti, Galati, Braila, Bistrita, Timisoara, as well as the areas contiguous to them.

Benefits:

The facility is protected 24/24, 365 days per year;
Non-stopdispatch center for security emergencies;
Possibility of testing by the beneficiary of the alarm system (test of communication by telephone);
Quick information on the system situation by the SMS service;
Updating the beneficiary by telephone on the situation of the facility further to receiving an alarm, when such is not in the location;
Possibility of issuing reports on the events /facility;
Technical team available non-stop for remedying the system in emergency situations;
Comfort and privacy – - the facility is protected permanently without depending on the presence of a security agent at the location;
Costs reduced a lot by reference to the effect obtained;

Advantages:

Mobility – BGS has a car fleet in permanent development, formed of:

4x4 Motor Vehicles – they confer the advantage of being able to intervene in any area and in any weather conditions (heavy snow, floods, etc.);
Motorcycles – they facilitate rapid movement in very crowded areas;
ATV – they facilitate rapid movement in very crowded areas, in areas with difficult access in terms of space and infrastructure.

Coverage - – In time, we have sized the intervention formation depending on the number of facilities monitored and the size of the town, so that BGS currently has the largest number of fast response units at national level: 76 teams in Bucharest, 10 teams in Timisoara, 8 teams in Galati/Braila, 4 teams in Poiesti and 3 teams in Bistrita.

Dispatch center - BGS has the most advanced mechanism existing in this field:
a state-of-the-art monitoring dispatch center customized according to experience and ensured by 14 specialists on a shift, being able to immediately analyze and process the signals received from all monitored facilities, 24/24, 365 days per year.

Reaction time – Due to the entire infrastructure outlined above and to the technology implemented in the dispatch center, BGS currently obtains an average reaction time, at national level, of only 3 minutes/intervention.
Efficiency - Continuous training of the intervention agents from the technical and tactical standpoint, as well as their endowment, contribute to the efficient settlement of the situations which occurred at the monitored facility. Another important factor supporting the fast response units consists in the service dog. BGS has available specially trained dogs having the role of intimidation, maximizing the intervention activity by the high speed of reaction, efficiency in catching and immobilizing suspects, aggressive or dangerous persons, etc.

Thus, statistics for the past 5 years is as follows:

Received alarms

Total offences identified

Persons surrendered to the police

for investigations

584,087

2022

1927

How it operates:

Monitoring refers to the permanent reception of the signals sent by the local alarm systems to the dispatch center, as well as handling of such signals according to the type of event. The dispatch agents read every signal received by the alarm systems and alert the fast response units that will immediately drive to the respective facility.

Rapid intervention refers to the action of the fast response units that will drive to the monitored facilities as fast as possible, in the event of an alarm. Further to receiving the information of breaking in or panic, the closest 1-2 units shall be alerted in the case of intrusion and the closest 2-3 units in the case of pressing the panic button (depending on the signals received in the dispatch center, more than 3 units may be sent in certain situations).